Bengaluru International airport.
Bengaluru: Kempegowda International Airport, Bengaluru, (KIAL) has been awarded the esteemed ACI ASQ Award for Best Airport at Arrivals Globally in 2024, for the third consecutive year, as voted by passengers.
ACI World’s globally recognized Airport Service Quality (ASQ) programme awards the prestigious ACI ASQ Award, which is determined through direct passenger feedback.
This programme evaluates airports worldwide across several key attributes, including comfort, cleanliness, service quality, and convenience. Passengers have consistently appreciated Bengaluru airport for its efficient arrival procedures, including streamlined immigration and customs checks, high-speed Wi-Fi, fast baggage delivery, and an overall seamless process that ensures a smooth and hassle-free arrival experience.
The ongoing positive feedback regarding the overall cleanliness of the airport has significantly contributed to enhancing the arrival experience, offering passengers enhanced comfort and convenience.
As air travel continues to grow, Bengaluru airport remains committed to upholding the highest standards of customer service and operational efficiency, while adapting to the evolving needs of passengers and setting new benchmarks for an exceptional airport experience, a release from BIAL has said.
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