Amazon India to offer free health counselling to over 80,000 delivery associates by 2025-end

Bengaluru: Amazon India on Friday announced plans to provide free health check-ups to over 80,000 delivery associates through a series of medical camps across the country by the end of 2025.

The initiative is already underway with four camps organized across Tamil Nadu and Delhi NCR regions.

The medical camps are being conducted by Marsh and Care Insurance and provide essential health services including eye examinations, dental check-ups, BMI assessments, and general physician consultations.

Delivery associates and delivery partners can access these services by presenting a government-issued identity proof at any of the camps set up at Amazon’s last-mile delivery stations.

Dr. Karuna Shankar Pande, V-P, Amazon Logistics, Amazon India said, “We’re proud to launch these comprehensive medical camps across India to support delivery associates’ and delivery partners’ wellbeing. This initiative strengthens Amazon’s and their delivery service partner’s robust benefits package, which already includes Group Mediclaim and Group Personal Accident insurance. By bringing preventive healthcare directly to our delivery stations, we’re making essential medical services accessible to 80,000 delivery associates and delivery partners who form the backbone of last-mile operations.”

The next phase of camps is focussed on North India including Delhi NCR, Ghaziabad, Gurugram, Noida, Jaipur, Lucknow, and Varanasi.

During consultations, medical professionals review health parameters and provide associates with personalized advice on wellness management.

With North India regularly experiencing high summer temperatures, doctors at the camps are providing recommendations to delivery associates and delivery partners on staying hydrated, recognizing early signs of heat exhaustion.

In cases where further medical attention is needed, doctors provide prescriptions with recommended follow-up actions, helping delivery associates and delivery partners seek additional consultation at healthcare facilities of their choice.

Recently, Amazon had announced plans to expand its network of Ashray centres to 100 across India by 2025.

What are Ashray centres?

Ashray centres are dedicated rest stops that offer air-conditioned seating, clean drinking water, electrolytes, mobile charging points, washrooms, first-aid kits, and refreshment facilities to delivery associates across the e-commerce and logistics ecosystem.

Located at petrol pumps and commercial rental spaces, these centres are equipped with essential amenities and operate from 9 am to 9 pm, seven days a week, all year round. Free access is given to all visiting delivery associates for up to 30 minutes per visit. 

With a capacity to accommodate up to 15 people at any time, these centres offer convenient parking spaces as well.