Bengaluru: The Kempegowda International Airport (KIA) has introduced an initiative called ‘Care by BLR’, a personalised passenger service brand that offers a comprehensive suite of assistance and premium support services that enhance comfort and ease airport navigation.
From seamless guidance to end‑to‑end support, these services are available across both Terminal 1 and Terminal 2, an official release says.
The portfolio includes ‘Meet and Assist’, porter and luggage services, valet parking, luxury limousine, arrival lounge access, flower services and more, and they are available across departures, arrivals and transit.
These services are available across T-1 and T-2, supporting both domestic and international travel.
They operate round‑the‑clock in alignment with flight schedules and can be booked via the Pulse App, the official airport website www.bengaluruairport.com/carebyblr, or at designated ‘Care by BLR’ counters located in both terminals.
Each counter is manned by trained customer service professionals who provide personalised, on‑ground support throughout the airport journey, the release adds in conclusion.
